• 360°- visibility to your customers
    360°- visibility to your customers
    Efficient sales, service and marketing processes with SAP Hybrid Cloud for Customer (yC4C)

SAP Hybris Cloud for Customer (yC4C)

For Sales and Service these days, optimized customer orientation is becoming a key factor in competition. The nearly limitless ways in which you and your customers interact and use information, demand even more powerful solutions for intelligent sales management and optimized service processing. The innovative solution, called SAP Hybris Cloud for Customer (yC4C), is a new web-based solution for customer relationship management (CRM), which includes the so-called 360°-view for a complete customer image with a variety of intuitive processes.

uniorg sap hybris cloud for customerSAP yC4C unifies features for marketing, sales, service, and social network integration, all in a single solution.

  • Cloud for Sales
  • Cloud for Service
  • Cloud for Customer – Marketing

With SAP yC4C, you experience almost unlimited possibilities of mobility and flexibility with regard to the structure and expansion of your CRM system, as well as the problem-free connection of your groupware (Microsoft Outlook or Lotus Notes). Furthermore, SAP yC4C can easily be integrated into existing system and service landscapes and offers a pleasant and clean integration compared to other providers. Thanks to the simple and reasonably priced licensing model, small and medium-sized companies now have access to a state-of-the-art, cloud-based CRM solution by SAP. And in the area of the security of your data in a cloud, many national and international certificates prove that the SAP data centers in Germany and worldwide satisfy the highest security standards.

What we offer:
  • Support throughout the entire project cycle
  • Customized conceptual design and lifecycle management (tenant strategy)
  • Planning and execution of system integration and data migration
  • Solutions adapted and fine-tuned to suit your company's specific requirements
  • Post-sale support

Your advantages:
  • Integrated functions for Sales, Service, Marketing and Social Media
  • Extensive mobility (online/offline)
  • Detailed online documentation and videos
  • Flexible license management
  • Quarterly upgrades by SAP
  • 24/7 SAP support

For questions and / or support in your individual SAP Cloud for Customer project, our specialists are at your disposal. And if you would like to get to know the classic SAP CRM, we are also available to you with advice and action.

Call us or use our contact form. Make an appointment with us today.

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