We plan and administrate your IT-related processes, with our without SAP systems. If necessary, we can also handle procurement of new hardware and software. What’s more, our Service Desk acts as a first point of contact for all support requests (1st-level support). If your employees have any difficulties with IT during daily business, we will provide the fast, expert error analysis and troubleshooting you need. The objectives are to maintain your IT operation in a cost-effective manner that focuses on customers and service, while ensuring the functionality of all IT-related services with high availability and quality.
- No need to keep your own IT staff in reserve, not even to fill-in for the network administrator, etc.
- IT staff must be trained continuously – we handle that
- Depending on the situation, we can help you on site, remotely, or both
- Your company can focus fully on its actual core business